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Course Information
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This lesson is supported by:
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by Ken Baker, RPh. J.D.
 Ken Baker, RPh. J.D. is a pharmacist and an attorney. He is currently vice president and general counsel for Pharmacists Mutual Insurance Company, Algona, Iowa. Prior to joining Pharmacists Mutual, Dr. Baker practiced general trial law for 13 years, including three years as a deputy prosecuting attorney. He practiced pharmacy for several years before becoming a lawyer and managed a community chain pharmacy for over four years.
Faculty Disclosure
Some of the materials and data used in this presentation are derived from error & claims studies provided to Kenneth R. Baker, RPh, JD, with permission for use. These materials and data were supplied to Dr. Baker from two companies (PMC Quality Commitment and Pharmacist Mutual Insurance Co.), with whom he has had a professional and/or employment relationship. The PIAA material is used with blanket permission.
Goals and Objectives
Program Goal:
To discuss the concept of using continuous quality improvement programs to help decrease and/or prevent medication errors, with special emphasis on the technician’s central role in these processes.
Learning Objectives:
At the conclusion of this program, participants should be able to:
- The importance of monitoring errors and near-misses in continuously improving the quality system.
- How to respond if there is a mistake after the program is instituted.
- How do we use errors and near-misses to continuously improve?
Target Audience
This program primarily focuses on the role of the pharmacy technician in preventing medication errors and is accredited only for pharmacy technicians (The program is not approved/accredited for pharmacists).Other health care practitioners desiring to learn more about the use of continuous quality control procedures in helping reduce and eliminate medication errors may also find this program useful.
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Technologies Used
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 Macromedia Flash
 Streaming Media
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Price: FREE!
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ACPE Accreditation
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RxSchool is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
This home study web activity has been assigned a maximum of 1 credit hours (0.1 CEU) and the ACPE UPN: 372-000-04-012-H03.
Expiration Date: 01/17/2008
Release Date: 01/17/2005
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To receive educational credit, participants must complete an online evaluation form and pass the online assessment with a score of 70% or better. If you do not receive a minimum score of 70% or better, you are permitted 1 retake(s). After passing the assessment, you can view, print and track your statements of credit online. There is no fee to participate in this activity.
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The material presented here does not reflect the views of Pharmacy Choice, Inc., RxSchool, or the companies providing educational content. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.
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This lesson is supported by:
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